Contractor Agreement

You operate as an independent business. Nothing in this agreement creates an employment, partnership, agency or joint venture relationship. You control how, when and by whom the work is performed, and you supply your own tools and equipment.

You are responsible for your own workers, subcontractors, payroll, WCB coverage and tax remittances.

Approval requires a completed application with government ID, business registration details, a liability insurance certificate, WCB clearance where required, and GST registration if applicable. Applications are reviewed by a person.

Approval is not automatic and may be refused. You must keep insurance current and notify ALBA CONNECT of any lapse, cancellation, claim, licence suspension or safety incident within 48 hours. Expired documentation results in suspension from receiving job requests.

You quote your own price and scope, and you must not quote work you are not licensed or insured to perform. Quotes must reflect the scope described by the customer.

You must not solicit a customer introduced by ALBA CONNECT to transact off-platform in order to avoid commission, and you must not misrepresent your credentials, reviews or availability.

Commission is charged on the completed job value at the rate shown on the quote. Payouts are released after completion and after the dispute window closes, and are shown on your dashboard with the commission, processing fee treatment and payout status.

Payout details must be accurate and belong to the business. Payouts to third parties are not permitted.

You must upload completion photos for jobs that require them. Photos are used to document the work and to resolve disputes. You may not use customer property photos for marketing without the customer’s permission.

ALBA CONNECT may suspend or remove an account for expired insurance, an upheld dispute, a safety incident, a documentation failure or a breach of this agreement. Open jobs are reassigned or cancelled and any payment already collected is handled through the refund process.

You are responsible for compliance with Alberta licensing and prepaid contracting requirements that apply to your trade, including written contract and cooling-off requirements for prepaid work above the applicable threshold. WCB coverage is required where your workers are covered by the Act.